Privacy statement

Privacy Policy

We value your privacy and are committed to handling your personal information with care. This privacy policy explains what data we collect, why we collect it, and how we protect it.


Information We Collect

We only collect the information necessary to process your reservation and ensure a smooth stay, including:


Name


Contact details (email address, phone number)


Arrival and departure dates


Number of guests


Any additional information you voluntarily provide


We do not collect sensitive personal data and never request information that is not relevant to your booking.


Why We Collect Your Data

Your information is used solely for:


Processing and confirming your reservation


Preparing your stay


Fulfilling legal obligations (such as guest registration, if required)


Communicating with you before, during, and after your stay


We do not use your data for marketing unless you explicitly give consent.


Sharing Your Information

We only share your data when strictly necessary, for example:


With official authorities if legally required


With the booking platform you used (e.g., Airbnb, Booking.com)


We never sell or rent your personal information to third parties.


Data Retention

We keep your data only for as long as needed to:


Complete your reservation


Comply with legal retention requirements


After this period, your information is securely deleted.


How We Protect Your Data

We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.


Your Rights

You have the right to:


Request access to the data we hold about you


Request correction or deletion of your data


Withdraw your consent (if applicable)


You can contact us at any time to exercise these rights.


Contact

If you have any questions about this privacy policy or your personal data, you can reach us at:

contact@casaflamencadegranada.eu.com